Occasion information

MUNAH occasion support

MUNAH: Use MUNAH support for event timing, product details, order status, delivery questions and return preparation.

MUNAH: Pre-order questions

MUNAH: Name the product, size or colour you are considering, the coverage or length concern and whether the question is linked to an event date.

MUNAH: Placed orders

MUNAH: Include the order number, delivery postcode, selected piece and any tracking reference so support can review the parcel record.

MUNAH: Reply rhythm

MUNAH: Messages are reviewed on UK business days, with active delivery issues, incorrect items and return preparation prioritised.

MUNAH: How to contact us

MUNAH: Use support@shopmunah.com or +44 7853 168297 for careful occasionwear support. MUNAH: Include the order number, product name, email used at checkout and the delivery postcode if the question concerns a parcel.

MUNAH: Before returning goods

MUNAH: Do not send goods back before customer care confirms the return route. MUNAH: This prevents unidentified parcels and helps us match the item to the correct order record.

MUNAH: Response and evidence

MUNAH: We may ask for photographs, tracking references, packaging information or delivery notices so that we can check carrier records and product condition fairly.

MUNAH: Complaints

MUNAH: If a support answer does not resolve the issue, reply to the same email thread and ask for a review. MUNAH: We will re-check the order history, delivery status and any inspection notes.

MUNAH: Who sells to you

MUNAH: MUNAH is operated by MUNAH LTD, company number 17326208. MUNAH: The registered office and approved returns address is 178 Clive Street, Caerdydd, United Kingdom, CF11 7JG. MUNAH: Customer support is available at support@shopmunah.com or +44 7853 168297. MUNAH: Store records may include occasion date questions, maxi-length comparisons, coverage preferences, delicate fabric photographs, event-delivery timing messages and return inspection notes for marked garments, which helps customer care review orders, product questions, delivery exceptions and returns without mixing this store with another brand.

Store operator and returns address

MUNAH is the trading style used on this store by MUNAH LTD. The company record is 17326208; parcels approved for return are sent to 178 Clive Street, Caerdydd, United Kingdom, CF11 7JG. Customer care is available at support@shopmunah.com and +44 7853 168297.